Privacy Policy
Effective Date: August 1, 2024
Last Updated: September 29, 2024
ZBRIQ is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.zbriq.com and interact with our services in compliance with the General Data Protection Regulation (GDPR) and other relevant European data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
ZBRIQ
Ryssnäsgatan 3
504 94 Borås
Sweden
Email: info@zbriq.com
Phone: 0733776181
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Personal Identification Data: Name, email address, phone number, postal address, and any other information you provide via forms or direct communication.
- Technical Data: IP address, browser type and version, time zone setting, operating system, device information, and browsing activity.
- Usage Data: Information about how you use our website, services, and interactions with our marketing materials.
- Financial Data: Payment details if you purchase services or products directly from our site.
3. How We Collect Personal Data
We collect personal data through:
- Direct Interaction: When you provide us with your personal data by filling out forms, subscribing to newsletters, or making inquiries.
- Automated Technologies: We collect technical data about your equipment and browsing actions as you interact with our website, through cookies, server logs, and similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from third parties, such as analytics providers, advertising networks, and social media platforms.
4. Purpose of Data Processing
We process your personal data for the following purposes:
- To Provide Services: To manage and deliver the services or products you request, including processing payments.
- To Communicate: To respond to your inquiries, provide customer support, and send administrative information such as service updates.
- Marketing: To send promotional content, special offers, and marketing materials that we think may interest you, but only with your explicit consent.
- Personalization: To personalize your experience on our website and recommend products or services based on your preferences and browsing history.
- Website Improvement: To analyze and improve the functionality and performance of our website using data from cookies and other tracking technologies.
- Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce agreements.
5. Legal Basis for Data Processing
We process your personal data based on the following lawful grounds:
- Consent: When you provide explicit consent for us to process your data for specific purposes (e.g., marketing).
- Contract: When processing is necessary to fulfill a contract or provide services you requested.
- Legal Obligation: When we must comply with a legal requirement.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided they are not overridden by your rights.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and personalize your experience. These include:
- Essential Cookies: Required for the operation of our website.
- Analytics Cookies: To analyze website performance and usage (e.g., Google Analytics).
- Advertising Cookies: To track browsing habits and display targeted ads.
You can manage your cookie preferences or disable cookies via your browser settings. For more detailed information, please refer to our [Cookie Policy] [link to Cookie Policy].
7. How We Share Your Data
We may share your personal data with:
- Service Providers: Third-party vendors that provide services such as payment processing, data analysis, email distribution, and hosting. These third parties process data on our behalf and are contractually obligated to protect your personal data.
- Legal and Regulatory Authorities: When we are required to disclose your personal data to comply with legal obligations or regulatory requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new owner.
We do not sell your personal data to third parties.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, destruction, or damage. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). When we transfer data to a third country, we ensure that adequate safeguards are in place, such as:
The recipient country has been deemed to provide an adequate level of protection by the European Commission.
Standard contractual clauses (SCCs) approved by the European Commission are in place.
10. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.
11. Your Data Rights
Under the GDPR, you have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request that your personal data be transferred to another service provider in a structured, commonly used, machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing or when processing is based on our legitimate interests.
To exercise any of these rights, please contact us at info@zbriq.com. We will respond to your request within one month, in accordance with GDPR.
12. Withdrawal of Consent
Where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing conducted before your withdrawal.
13. Complaints
If you believe that we have violated your privacy rights, you have the right to lodge a complaint with a supervisory authority, particularly in the EU country where you reside, work, or where the alleged violation occurred. The [Insert Name of Supervisory Authority] is your local data protection authority.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we update this policy, we will notify you by revising the "Effective Date" at the top and, where appropriate, provide more prominent notice (e.g., via email). We encourage you to review this policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
ZBRIQ
Ryssnäsgatan 3 Viared 504 94 Borås Sweden
0733776181
info@zbriq.com